This Privacy Policy explains how Clean Slate processes personal data when you use termthoughtjar.click, make an inquiry, or request move-in or move-out cleaning services in the Krapina area.
We use personal data to respond to inquiries, prepare and confirm quotes, review property condition, arrange appointments and access, carry out cleaning visits, complete handover communication, process payments, maintain records, secure the website, and comply with legal obligations. We may also use limited technical data to improve site reliability and understand general usage patterns.
We may share data with trusted processors that support website hosting, communications, appointment coordination, payment handling, and basic analytics. These parties act under instructions or contractual obligations and may not use the data for their own unrelated purposes.
We may share personal data with public authorities, courts, or other parties when required by law, to comply with a valid request, or to protect our rights, property, or safety. We may also disclose information in connection with accounting, tax, or recordkeeping duties.
Where GDPR applies, we process personal data on a lawful basis such as consent, contract performance, legal obligation, or our legitimate interests, depending on the context. We limit processing to what is necessary for the relevant purpose and apply appropriate safeguards.
For users in the European Economic Area, the General Data Protection Regulation may apply to our processing of personal data.
Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to receive a copy of certain data in a portable format. You may also withdraw consent where processing is based on consent, without affecting prior lawful processing.
We may process identification and contact details, property and access information, service preferences, appointment details, communication records, payment-related information, and any photos or notes you choose to provide for scope review. Where relevant, we also process technical data such as device, browser, and usage information from the website.
We receive data from website forms, email, telephone calls, and other direct communications. We may also obtain information from appointment coordination, service follow-up, payment processing, and basic website analytics or security tools that generate technical records when the site is used.
Cookies may include strictly necessary cookies for security and form functionality, preference cookies that remember basic settings, and analytics cookies that help us understand how the site is used. Where required, non-essential cookies are used only with appropriate consent or browser-based control.
You may block or delete cookies through your browser controls, and some browsers allow you to limit tracking preferences. If cookies are disabled, parts of the site may not function as intended, especially features that rely on form handling, security, or basic usage measurement.
Subject to applicable law, you may request access to your data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, or objection to certain processing. You may also ask for clarification about how your data is used and how long it is kept.
To exercise a privacy right, provide enough information for us to identify the relevant record and confirm your identity. We may ask for additional details if needed to process the request, and we will respond within the period required by applicable law.
Inquiry and booking records are retained for the period needed to manage the service relationship, resolve follow-up issues, and meet accounting or legal obligations. When data is no longer required, it is deleted, anonymized, or archived in a limited form where the law requires retention.
If we make material changes, we will update the policy text and may provide additional notice where appropriate. The version in effect is the one published on the website at the time of use, unless a later effective date is stated.
